Shipping Policy At Beyond Infinity Boutique, we are committed to delivering your spiritual tools and healing products with care and intention. Processing Time: Orders are processed within 2–4 business days. Custom or made-to-order items may require additional time, which will be noted in the product description. Shipping Methods: We ship via trusted carriers such as USPS, UPS, or FedEx. Standard and expedited shipping options are available at checkout. Shipping Rates: Shipping rates are calculated at checkout based on the weight and destination of your order. Tracking: Once your order ships, you will receive a tracking number via email so you can follow its journey to you. International Shipping: Customers are responsible for any customs duties or taxes. *Please ensure your shipping address is correct. Beyond Infinity Boutique is not responsible for packages lost due to incorrect information provided at checkout.* Returns and Exchanges Policy We want you to love everything you receive from Beyond Infinity Boutique. However, if you are not completely satisfied, we are here to help. Return Window: We will accept the return of shipped merchandise if notification is within 7 days of receipt. We will issue Credit to your account or refund you. The cost of return shipping shall be the responsibility of the customer. Eligible Items: Items must be unused, in original packaging, and in the same condition that you received them. Non-Returnable Items: Due to the personal and energetic nature of some products (such as crystals, incense, energy healing services, and custom-made items), these are final sale and not eligible for return or exchange. Return Process: To initiate a return, please contact us at BeyondInfinity1133@gmail.com : with your order number and reason for return. Refunds: Once your return is approved and received, we will process a refund to your original payment method, minus any shipping fees. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we will make it right! Questions? Please reach out to our customer care team at BeyondInfinity1133@gmail.com. We are always happy to assist you! Please give me up to 48 hours to respond. Thank you for your time and patience!
Shipping Costs:
Orders are usually shipped within 48 hours after payment is received. Most packages are shipped by UPS Ground rate to the United States (7 to 10 days for delivery after package is shipped). Orders up to $15 is $8.50 shipping; up to $25 is $10 shipping; up to $50 is $12 shipping; over $100 is $15 shipping. This shipping cost also includes Insurance.
Return Policy:
We will accept the return of shipped merchandise if notification is within 7 days of receipt. We will issue Credit to your account or refund you. The cost of return shipping shall be the responsibility of the customer.
